Terms and conditions

Terms and conditions

Seekrets, a premium brand under the umbrella of Nu Retail Ventures.

 

Terms and Conditions

Welcome to Seekrets. These Terms and Conditions govern your use of the Seekrets website, services, and products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these terms, please refrain from using the site.

1. Website Use

By using this website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to use this site in accordance with the laws and regulations applicable to your country.

2. Account Registration

To access certain services on www.seekrets.in, you may be required to create an account and provide information such as your name, contact details, and a valid email address. You are responsible for maintaining the confidentiality of your account information and are liable for all activities conducted through your account.

3. Product Information and Pricing

All prices listed on the website are subject to change without prior notice. We strive to ensure that all information about the products, including pricing, is accurate. However, in case of any error, Seekrets reserves the right to cancel or refuse orders placed with incorrect pricing or product information.

4. Order Acceptance and Cancellation

  • We reserve the right to accept or reject any order for any reason.
  • If an order is canceled after payment is processed, a full refund will be issued.
  • Products are subject to availability, and Seekrets does not guarantee continuous stock of any item.

5. Payment and Shipping

  • We offer a variety of payment methods including credit/debit cards, net banking, and UPI. All payments are processed securely.
  • Shipping times may vary depending on your location. While we strive to dispatch products promptly, delays may occur due to unforeseen circumstances.
  • All products will be delivered in discreet packaging to protect your privacy.

6. Return and Exchange Policy

  • Items can be returned or exchanged within 7 days of delivery, provided that the items are unused, in their original packaging, and with the tags intact.
  • For hygiene reasons, we do not accept returns of certain intimate wear such as panties, unless the product received is defective.
  • To initiate a return or exchange, please contact our customer care team. Shipping costs for returns may apply, except in cases of defective or incorrect items.

7. Privacy Policy

We are committed to protecting your privacy. All personal information provided by you during the registration process or while making a purchase will be treated as confidential and handled according to our Privacy Policy.

8. Limitation of Liability

Seekrets will not be liable for any direct, indirect, incidental, or consequential damages arising out of the use of our website or products. We do not guarantee that our website will be available at all times or that it will be free from errors or viruses.

9. Intellectual Property

All content on this website, including logos, images, designs, and product descriptions, is the property of Seekrets or its content suppliers. Unauthorized use, reproduction, or distribution of this material is prohibited.

10. Modification of Terms

Seekrets reserves the right to modify or update these terms and conditions at any time without prior notice. By continuing to use the website, you agree to be bound by the latest version of these Terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

12. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

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